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B2B briefing template

Introduction

  • A brief outline of the scope and purpose of the communication
  • An explanation of how and why the need has arisen
  • What opportunity/problem does the communication seek to address?

The offer

  • Factual information about the product or service offer (to include the key message)
  • Similarity to other products or services in your portfolio
  • Generic information about your competitors

Explanation of what is to be communicated

  • Business benefits of the product or service (in order of importance)
  • Unique Selling Point (something special that differentiates your offer from the competition)
  • Competitive analysis (specific information relating to percentage of market share)

Marketing objectives

  • Objectives of the overall marketing programme within which the communication fits
  • List brand values

Promotional objectives

  • Measurable targets
  • Customer awareness/image shift
  • Lead generation/expected sales
  • Launch date
  • Withdrawal date (if applicable)

Target audience

  • Size and type of organisation
  • Market sector
  • Type of targeted customer

Timing

  • When is the communication required? Include availability dates of products or services being launched

Budget

  • Maximum spend

Contacts

  • List of company contacts (e.g. product and service specialists)

Don't forget the communications brief

 

With time pressing, the communications brief is often overlooked.

 

If you're using creative suppliers, this is what they need. Without one, they'll be shooting in the dark.

 

Putting it another way, if you don't explain exactly what you want, you can hardly complain when what you get falls well below your expectations.

 

Failing to produce a communications brief is tantamount to throwing money down the drain, because the creative supplier will still expect to be paid.

 

Even more seriously, if the communication that has been produced isn't fit for purpose and it's used anyway, it's likely to do more harm than good out there in the marketplace.